Job Description
Sales Representative - Freight Forwarding
We are seeking a motivated and results-driven Sales Representative to join our dynamic team in the freight forwarding industry. The ideal candidate will be responsible for generating new business opportunities, maintaining strong relationships with existing clients, and promoting our logistics and shipping services to customers in need of efficient and reliable freight forwarding solutions. The Sales Representative will work closely with our operations and customer service teams to ensure that clients receive the highest level of service and that their supply chain needs are met.
Key Responsibilities:
• New Business Development: Identify and pursue potential clients within the target market, including manufacturers, retailers, and wholesalers.
• Sales Strategy: Develop and implement effective sales strategies to meet or exceed sales targets, ensuring the growth of the company's customer base.
• Client Relationship Management: Build and maintain long-term relationships with key clients, offering tailored solutions to meet their unique logistics needs.
• Market Research: Stay informed on industry trends, market conditions, and competitor activities to identify opportunities for growth and improvement.
• Product Knowledge: Demonstrate in-depth knowledge of our freight forwarding services, including air, ocean, and land transportation, customs clearance, warehousing, and supply chain management.
• Sales Presentations & Negotiations: Conduct presentations, negotiate pricing, and close deals while ensuring customer satisfaction and profitability.
• Collaboration with Operations: Work closely with the operations and customer service teams to ensure smooth implementation of services and meet client expectations.
• Reporting: Track sales performance, customer feedback, and market trends to report on achievements and areas for improvement.
• Account Management: Ensure clients’ needs are met post-sale, addressing any issues that may arise during the shipping process.
Full Description
Qualifications:
• Proven experience in sales, preferably in freight forwarding, logistics, or a related field.
• Strong understanding of international shipping, customs, and logistics processes.
• Excellent communication, negotiation, and interpersonal skills.
• Ability to work independently and as part of a team.
• Goal-oriented with a track record of achieving or exceeding sales targets.
• Strong organizational skills and the ability to manage multiple accounts and priorities.
• Proficiency in Microsoft Office Suite and CRM software.
Education:
• Bachelor’s degree in business, Logistics, Supply Chain Management, or related field is preferred.